TERMS AND CONDITIONS OF USE!
I. Website Terms and Conditions of Use, II. Privacy Policy, III Minimum Advertised Pricing (MAP) Policy.
I. Website Terms and Conditions of Use
1. Terms
By accessing this website, you are agreeing to be bound by this website's Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Rhino Coffee Gear's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Rhino Coffee Gear's website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Rhino Coffee Gear at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Rhino Coffee Gear's website are provided "as is". Rhino Coffee Gear makes no warranties, express or implied, and hereby disclaims and negates all other warranties, including implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Rhino Coffee Gear does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Rhino Coffee Gear or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption), arising out of the use or inability to use the materials on Rhino Coffee Gear's Internet site, even if Rhino Coffee Gear or a Rhino Coffee Gear authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Rhino Coffee Gear's website could include technical, typographical, or photographic errors. Rhino Coffee Gear does not warrant that any of the materials on its website are accurate, complete, or current. Rhino Coffee Gear may make changes to the materials contained on its website at any time without notice. Rhino Coffee Gear does not, however, make any commitment to update the materials.
6. Links
Rhino Coffee Gear has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Rhino Coffee Gear of the site. Use of any such linked website is at the user's own risk.
7. Site Terms of Use Modifications
Rhino Coffee Gear may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to Rhino Coffee Gear’s website shall be governed by the laws of the State of Wyoming without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Website.
9. Definitions
Items that contain the term 'For professional Use' indicate that the item should not be sold for domestic or retail use.
II. Privacy Policy
1. This Privacy Policy is the Rhino Coffee Gear official privacy policy and it applies to all personal information collected by Rhino Coffee Gear. In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it.
2. Rhino Coffee Gear is committed to complying with applicable local legislation and to protecting and safeguarding your privacy when you deal with us.
3. Collection of information
Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal. Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one of our functions or activities. The kinds of personal information that Rhino Coffee Gear collects include:
names
contact details
financial information
information about credit history (for account customers)
4. In particular, personal information is collected from people in the following situations by Rhino Coffee Gear:
If you contact Rhino Coffee Gear, we may keep a record of that correspondence;
When you submit your email address to our website mailing list;
5. At or before the time the personal information is collected by us, we will take reasonable steps to ensure that you are made aware of who we are, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organizations to which we usually disclose the information collected about you, any laws requiring the collection of the information and the main consequences for you if all or part of the information is not collected.
6. Use of information collected and disclosure of personal information to others
We may use or disclose personal information held about an individual for the primary purpose for which it is collected (e.g. provision of our services, including administration of our services, notification to you about changes to our services, record-keeping following termination of our services to you and technical maintenance) - that is, to carry on our business and provide services to our customers. We may also use such information for a purpose related to the primary purpose of collection and where you would reasonably expect that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information, or with your permission.
7. In addition, we are permitted to use or disclose personal information held about you:
Where you have consented to the use or disclosure;
Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone's health or safety or the public's health or safety;
Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities;
Where such use or disclosure is required under or authorized by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);
Where we reasonably believe that the use or disclosure is necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.
8. Anonymity and Pseudonymity
You have the option of dealing with Rhino Coffee Gear anonymously. However, this only applies where it is practicable for Rhino Coffee Gear to deal with you acting anonymously or under a pseudonym, such as a general enquiry.
9. Direct Marketing
As part of Rhino Coffee Gear functions and business activities and to promote the services we can provide to you, Rhino Coffee Gear may use personal information that you have provided to us for the purposes of direct marketing. Direct marketing includes, but is not limited to, sending to you and/or contacting you in relation to promotions and information about Rhino Coffee Gear products and services. Generally, we will do so where you have expressed your interest to receive such information. You can opt-out of receiving direct marketing communications by sending an email to the Rhino Coffee Gear General Manager via our contact form or details provided in the direct marketing communication.
10. Links
Our websites may contain links to other websites and those third-party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. Rhino Coffee Gear encourages users to be aware when they leave the site and to read the privacy statements of each and every website that collects personally identifiable information.
11. Security and storage
a. Rhino Coffee Gear places great importance on the security of all information associated with our customers, clients and contractors. We have security measures in place to attempt to reasonably protect personal information under our control from misuse, interference, loss, unauthorized access, modification or disclosure. All personal information held is kept securely and that held electronically is held on secure servers in controlled facilities.
b. Personal information is de-identified or destroyed securely when no longer required by us.
c. Rhino Coffee Gear retains the information you provide to us including your contact and credit card details to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes. This information is held on secure servers in controlled facilities.
d. Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions.
e. No data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect users' personal information, Rhino Coffee Gear cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once Rhino Coffee Gear receives your transmission, it makes every reasonable effort to ensure its security on our systems.
f. You are responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.
12. Access to and collection of personal information
a. Rhino Coffee Gear is committed to and takes reasonable steps to maintain accurate, timely, relevant, complete, and appropriate information about our customers, clients and website users.
b. You may request access to personal information about you held by Rhino Coffee Gear. Requests for access to your personal information should be made via our contact form.
13. Use of Cookies
a. Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
b. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data that does not identify any personal details whatsoever.
c. As you browse our website and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit the page AboutCookies.org to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)
d. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website. You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the 'settings' section of your computer. For more information, please read the advice at AboutCookies.org.
III. Minimum Advertised Pricing (MAP) Policy
1. Introduction
Rhino Coffee Gear is a collaboration of people with a passion for coffee that seeks to continually innovate and evolve products for the global coffee community. With a product offering extending across barista tools, brewing gear, and coffee equipment cleaning & maintenance products, the Rhino Coffee Gear group of brands provide true global ‘on the ground’ access and support for its range. We recognize that our success is tied to the success of our network of select authorized dealers.
We also know that many of our dealers invest significant time and resources to deliver an extraordinary customer experience. We want to protect their ability to do so, while at the same time discouraging price-based advertising that would be detrimental to our dealers' service and support efforts. As a result, Rhino Coffee Gear has unilaterally established this Minimum Advertised Price ("MAP") Policy
2. Policy Statement
Rhino Coffee Gear, in its sole discretion, reserves the right to discontinue doing business with any reseller that advertises any product(s) covered by this MAP Policy at a price lower than the MAP.
3. General Guidelines
a. As a general rule the MAP price will not be less than 10% of the MSRP on the Rhino Coffee Gear website.
b. Rhino Coffee Gear recognizes that dealers are free to make their own decisions to advertise and sell any Rhino Coffee Gear product at any price they choose, without consulting or advising Rhino Coffee Gear. Similarly, Rhino Coffee Gear will exercise its right to make its own decisions regarding the Rhino Coffee Gear Authorized Resellers Program, supplemental marketing materials, point-of-purchase displays, product allocation, new product availability, or future promotional, joint marketing, or sponsorship programs.
c. The MAP Policy applies to advertised prices, not the price at which MAP Products are actually sold or offered for sale to an individual in-store or over the telephone.
4. Advertising Guidelines
a. The MAP Policy applies to all advertisements of MAP Products in any and all media, including but not limited to flyers, posters, coupons, mailers, inserts, newspapers, magazines, catalogs, television, radio, and public signage, as well as Internet sites, social media sites, apps, or any other electronic media.
b. The MAP Policy does not apply to solely on-premise or in-store advertising that is not distributed to customers.
c. It shall not be a violation of this MAP Policy to advertise that a customer may "call for price "or "email for price", or to use similar language, specifically with respect to Rhino
Coffee Gear Products, so long as no price is listed.
d. This MAP Policy also applies to any activity which Rhino Coffee Gear determines, in its sole discretion is designed or intended to circumvent the intent of this MAP Policy, such as solicitations for 'group purchases' and the like.
e. It shall not be a violation of this MAP Policy to advertise in general that the reseller has "the lowest prices" or will match or beat its competitors' prices, or to use similar phrases; so long as the reseller does not include any advertised price below MAP and otherwise complies with this MAP Policy.
f. From time to time, Rhino Coffee Gear may permit resellers to advertise MAP Products at prices lower than the MAP retail price. In such events, Rhino Coffee Gear reserves the right to modify or suspend the MAP retail price with respect to the affected products for a specified period of time by providing advance notice to all resellers of such changes.
g. From time to time Rhino Coffee Gear may offer a direct manufacturer's rebate to customers. In such events, it shall not be a violation of this MAP Policy to advertise the availability of the manufacturer's rebate, provided that: the advertisement includes a MAP-com pliant price, the rebate amount, and the net price after manufacturer's rebate in the same type size and style;
h. An asterisk is placed next to the net price after manufacturer's rebate; and "*after manufacturer’s rebate" appears in the same area of the advertisement as the advertised product.
5. Bundling Guidelines
a. "Bundling" or advertising Rhino Coffee Gear products for sale together with other products will violate this MAP Policy when: the effective or stated price of the bundle represents a discount of greater than 15% of the MAP; or the product(s) bundled with MAP Products violate Rhino Coffee Gear's Intellectual Property rights; or
iii. the product(s) bundled with MAP Products violate the Rhino Coffee Gear Trademark and Brand Policy
the product(s) bundled with MAP Products include words, packaging, graphics, or other indicia which may create customer confusion as to the source of the product(s); or the effective or stated discount is greater than 15%of the highest priced item in the bundle.
b. Product(s) bundled with the MAP Products must not, without conspicuous warning, be: technically incompatible; or
c. create or encourage additional risk of damage, bodily injury, or death to the customer if used together.
d. Gift cards, coupons, points, or other incentives which are contingent on the purchase of a MAP Product will violate this MAP Policy when:
i. the effective or stated price of the bundle represents an immediate discount of greater than 15%of the MAP; or
ii. the effective or stated price of the bundle represents a discount of greater than 15% of the MAP after taking into consideration any contingent future purchase.
e. Rebate programs from Rhino Coffee Gear, whether on MAP Products or Rhino Coffee Gear's partners' products are exempt from this policy.
6. Policy Enforcement
If a dealer with multiple store locations violates this MAP Policy at any one store location, or on any associated website, then Rhino Coffee Gear will consider this to be a violation by the dealer.
Rhino Coffee Gear reserves the right to cancel any pending orders, restrict future orders, or suspend dealers' account if Rhino Coffee Gear reasonably believes:
a dealer has violated the provisions of this policy; or
a dealer intends to violate this policy.
Rhino Coffee Gear's MAP Policy Administrator is solely responsible for determining whether a violation of the MAP Policy as occurred, as well as determining appropriate sanctions.
Waivers to this MAP Policy may be granted at Rhino Coffee Gear's sole discretion by the MAP Policy Administrator in writing. Rhino Coffee Gear Sales, Marketing, or other personnel are not authorized to modify or grant exceptions to the MAP Policy. In the event that the MAP Policy Administrator authorizes a waiver to the MAP Policy, dealers must strictly adhere to the terms of the waiver letter. Deviation from the terms of a waiver letter is a violation of the MAP Policy.
Rhino Coffee Gear monitors the advertised prices of dealers, either directly or via the use of 3rd party agencies or tools. Dealers are expected to provide reasonable cooperation in any Rhino Coffee Gear investigations regarding possible MAP Policy violations. Hindering, obstructing, delaying, or otherwise failing to cooperate with a Rhino Coffee Gear MAP Policy investigation is a violation of this MAP Policy.
The MAP Policy will be enforced by Rhino Coffee Gear at its sole discretion and without notice. Dealers, distributors, and resellers, have no right to enforce the MAP Policy. Violations of this policy may result in any of the aforementioned sanctions up to and including termination of our business relationship, as well as any available remedies at law. All questions related to this MAP Policy should be directed to [email protected].
Please note, any pricing displayed is in US Dollars.